MyLabs Privacy Policy

Last Updated: August 1, 2020

Please read this document (the "Privacy Policy") carefully, as it describes how MyLabs, LLC ("Company" or "we" or "us") collects and uses Personal Data (defined below) about you. We respect your privacy and are committed to protecting it through our compliance with this policy.

This Privacy Policy describes the types of information we may collect from you and our practices for collecting, using, maintaining, protecting, and disclosing that information.

  1. Introduction. This Privacy Policy applies to information that we collect:

    It does not apply to information that we collect:

    By accessing or using our Software, you agree to this Privacy Policy. If you do not agree with our policies and practices, do not use our Software. This Privacy Policy may change from time to time (see "Changes to Our Privacy Policy" below). Your continued use of our Software after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

  2. Children Under the Age of 18. Our Software is not intended for, nor do we knowingly collect Personal Data for, anyone under 18 years of age. If you are under 18, do not use or provide any information on our Software, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from anyone under 18, we will delete that information. If you believe we might have any information from anyone under 18, please contact us at privacy@mylabs.com.

  3. Information We Collect About You and How We Collect It. We collect different types of information about users of our Software, including information:

    We collect this information directly from you when you provide it to us and automatically as you use our Software. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, geo-location services, and other tracking technologies, or from third parties, for example, our business partners.

    Information you provide to us includes your correspondence with us, your responses to surveys, and details of your transactions. Information we collect through automatic data collection technologies includes information about your devices, usage patterns, error information, and the resources that you access and use on our Software.

    The information we collect automatically may include Personal Data or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Software and to deliver a better and more personalized service by enabling us to:

    The technologies we use for this automatic data collection may include:

  4. How We Use Your Information. We use your Personal Data for various purposes described below, including to:

  5. Disclosure of Your Information. We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. Aggregated information about our users, and information that does not identify any individual, may be shared without restriction.

    We disclose your Personal Data to a few third parties, including:

    We may also disclose your Personal Data:

  6. How We Use and Disclose Your Information. We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes. In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with control over your Personal Data, such as:

  7. Your Rights Regarding Your Information and Accessing and Correcting Your Information. You can review and change your Personal Data by logging into our Software and visiting the account profile section. You may also notify us of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible or to delete your account. We cannot delete your personal information except by also deleting your account with us. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.

  8. Do Not Track Signals. We also may use automated data collection technologies to collect information about your online activities over time and across other online services. Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they "do not track" your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received.

  9. Data Security. Information transmitted over the Internet is not completely secure, but we do our best to protect your Personal Data. You can help protect your Personal Data and other information by keeping your password to our Software confidential. We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. We use encryption technology for information sent and received by us. The safety and security of your information also depends on you. Where you have chosen a password to use our Software, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Software. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Software or in your operating system.

  10. Your California Privacy Rights. California Civil Code Section 1798.83 (California's "Shine the Light" law) permits users of our Software that are California residents and who provide Personal Data in obtaining products and services for personal, family, or household use to request certain information regarding our disclosure of Personal Data to third parties for their own direct marketing purposes. If applicable, this information would include the categories of Personal Data and the names and addresses of those businesses with which we shared your Personal Data during the prior calendar year (e.g., requests made in 2021 will receive information regarding such activities in 2020). You may request this information once per calendar year. To make such a request, please send an email to privacy@mylabs.com or by using the Contact Information below.

  11. Changes to Our Privacy Policy. We may change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated. If we make material changes to how we treat our users' Personal Data, we will notify you by email to the email address specified in your account and/or through a notice. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically using our Software and reviewing this Privacy Policy to check for any changes.

  12. Contact Information. If you have any questions, concerns, complaints or suggestions, please send an email to support@mylabs.com. You may also contact us by writing to 3051 West Maple Loop Drive Suite 325, Lehi, UT 84043. Please note that email communications will not necessarily be secure; accordingly you should not include credit card information or other sensitive information in your email correspondence with us.

© 2020 MYLABS, LLC unless otherwise noted. All rights reserved.